Wednesday, April 18, 2012

10 Tips for Time Management In a Multi-Tasking World


written by Penelope Trunk 

Time management is one of those skills no one teaches you in school but you have to learn. It doesn’t matter how smart you are if you can’t organize information well enough to take it in. And it doesn’t matter how skilled you are if procrastination keeps you from getting your work done.
Younger workers understand this, and time management is becoming a topic of hipsters. One of the most popular blogs in the world is Lifehacker, edited by productivity guru Gina Trapani, and her forthcoming book by the same name is a bestseller on Amazon based so far on pre-orders.
In today’s workplace, you can differentiate yourself by your ability to handle information and manage your time. “Careers are made or broken by the soft skills that make you able to hand a very large workload,” says Merlin Mann, editor of the productivity blog 43 Folders.
So here are 10 tips to make you better at managing your work:
1. Don’t leave email sitting in your in box.
“The ability to quickly process and synthesize information and turn it into actions is one of the most emergent skills of the professional world today,” says Mann. Organize email in file folders. If the message needs more thought, move it to your to-do list. If it’s for reference, print it out. If it’s a meeting, move it to your calendar.
“One thing young people are really good at is only touching things once. You don’t see young people scrolling up and down their email pretending to work,” says Mann. Take action on an email as soon as you read it.
2. Admit multitasking is bad.For people who didn’t grow up watching TV, typing out instant messages and doing homework all at the same time, multitasking is deadly. But it decreases everyone’s productivity, no matter who they are. “A 20-year-old is less likely to feel overwhelmed by demands to multitask, but young people still have a loss of productivity from multitasking,” says Trapani.
So try to limit it. Kathy Sierra at Creating Passionate Users suggests practicing mindfulness as a way to break the multitasking habit.
3. Do the most important thing first.Trapani calls this “running a morning dash”. When she sits down to work in the morning, before she checks any email, she spends an hour on the most important thing on her to-do list. This is a great idea because even if you can’t get the whole thing done in an hour, you’ll be much more likely to go back to it once you’ve gotten it started. She points out that this dash works best if you organize the night before so when you sit down to work you already know what your most important task of the day is.
4. Check your email on a schedule.
“It’s not effective to read and answer every email as it arrives. Just because someone can contact you immediately does not mean that you have to respond to them immediately,” says Dan Markovitz, president of the productivity consulting firm TimeBack Management, “People want a predictable response, not an immediate response.” So as long as people know how long to expect an answer to take, and they know how to reach you in an emergency, you can answer most types of email just a few times a day.
5. Keep web site addresses organized.
Use book marking services like del.icio.us to keep track of web sites. Instead of having random notes about places you want to check out, places you want to keep as a reference, etc., you can save them all in one place, and you can search and share your list easily.
6. Know when you work best.
Industrial designer Jeff Beene does consulting work, so he can do it any time of day. But, he says, “I try to schedule things so that I work in the morning, when I am the most productive.” Each person has a best time. You can discover yours by monitoring your productivity over a period of time. Then you need to manage your schedule to keep your best time free for your most important work.
7. Think about keystrokes.If you’re on a computer all day, keystrokes matter because efficiency matters. “On any given day, an information worker will do a dozen Google searchers,” says Trapani. “How many keystrokes does it take? Can you reduce it to three? You might save 10 seconds, but over time, that builds up.”
8. Make it easy to get started.We don’t have problems finishing projects, we have problems starting them,” says Mann. He recommends you “make a shallow on-ramp.” Beene knows the key creating this on ramp: “I try to break own my projects into chunks, so I am not overwhelmed by them.”
9. Organize your to-do list every day.
If you don’t know what you should be doing, how can you manage your time to do it? Some people like writing this list out by hand because it shows commitment to each item if you are willing to rewrite it each day until it gets done. Other people like software that can slice and dice their to-do list into manageable, relevant chunks. For example, Beene uses tasktoy because when he goes to a client site tasktoy shows him only his to do items for that client, and not all his other projects. (Get tasktoy here.)
10. Dare to be slow.
Remember that a good time manager actually responds to some things more slowly than a bad time manager would. For example, someone who is doing the highest priority task is probably not answering incoming email while they’re doing it. As Markovitz writes: “Obviously there are more important tasks than processing email. Intuitively, we all know this. What we need to do now is recognize that processing one’s work (evaluating what’s come in and how to handle it) and planning one’s work are also mission-critical tasks.”

Friday, April 6, 2012

Remembering Coach Avezzano

Coach Joe Avezzano taking the time for a Little Fan at Dallas Cowboy Training Camp 2012



Last year on a whim I decided to take my son, Justin, to Dallas Cowboy training camp in San Antonio, Texas. On a Saturday morning, we dressed in our Cowboys gear and with only my purse and a full tank of gas we headed out to the Alamo City to see America's Team. It was that spur-of-the-moment.

On the way, I had told my son not to expect too much from training camp. Since I had been to training camps before in Wichita Falls, I knew more than likely we would only see the players from far off and see more practice than scrimmage play. I also told him that things would be over-priced so not to ask me to buy anything. I did not know that my whimsical road trip would turn out to be one of the greatest days of 2011, if not our lives. Coach Joe helped contribute to that in a big way.

Since we arrived at training camp earlier than practice began, I decided to take Justin to Coach Joe's Chalk Talk. It was an opportunity to have a buffet lunch with the coach and hear him speak about being a part of the NFL and the Cowboys organization. It was also an opportunity to get out of the sun and win some VIP tickets close to the field where players were known to generously give autographs.  While we sat waiting for Coach Joe, I looked around the room and saw a variety of fans munching on burgers, holding onto memorabilia, and scanning the room for a glimpse of the stray superstar athlete who might come along with the elite coach. In the end, it was only a small group of assistants who set up a video camera and helped prep the coach onto the stage in order to introduce him to present his Chalk Talk. The crowd graciously clapped to hear the coach speak. We clapped not knowing just how great of a speaker we were about to hear.

Coach Joe Avezzano looked gruffy. If you did not know him, you probably thought he would be a crotchety old fart, but he was totally opposite of that. He was very loud, funny, and down-to-earth. As soon as he began to talk, you knew that he knew how to get a crowds' attention and keep it. I guess you don't win Super Bowl Rings and Special Teams Coach of the year three times each by not holding onto a crowds' attention. He shared with us a variety of anecdotes and kept us laughing and entertained throughout his entire speech. My son never fidgeted in his seat once. Now that is the sign of a good speaker.

While I may not remember everything the Coach said, I do remember how he left us feeling; uplifted, happy, joyous, and apart of the Cowboys tradition.  I also remember how he made the time to make it a special occasion for my son, Justin, who would go on to win Cowboys VIP tickets to the sideline of the field. After he signed Justin’s Dallas Cowboys book, he took him aside and told him where the best place would be on the sidelines to get autographs from the players.  While Justin proudly remembers this, he  is prouder of the moment during the Chalk Talk when he asked Coach Joe his favorite question during the Q&A session of the speech ( I will confess here that I fed him the question). After being asked a series of Cowboys prospects, new league rules, and draft questions by several of the male fans in the audience, Justin asked him one question that played to the heart and passion of the eccentric coach; who is your favorite special teams player of all time? Coach Joe enthusiastically answered Bill Bates. The answer lasted for ten minutes or so and his enthusiasm upon answering it never waned. In the end, he thanked my son for asking him that question.  It was a really nice moment.

While reading about Coach Joe’s passing, I came across this Dallas Cowboys report in which Coach Joe’ s favorite player, Bill Bates,  said this about his former coach and lifelong friend and mentor:

“Joe had that ability to have everyone’s attention,” Bates said. “Not only have their attention, but they wanted to play for him, wanted to succeed for him, wanted to give their best for the coach. 

In that sentiment it is obvious how strong communication skills can build and promote success AND successful relationships. Coach Joe had mastered both.

God speed, Coach Joe. It was an honor having you walk among us.

Coach Joe Avezzano
Nov. 17, 1943- April 5, 2012